In this video from eHuddle 2022, Rubens Rios compares a grocery store's customer service with the visitors' experience in the church. He asks, how would your church's visitors score your church? From the moment they drive into the parking lot to stepping into the sanctuary. What would be the evaluation score for the worship experience, the preaching, and the welcoming, and what would it be like to create the right environment and experience a culture that captivates people, causing them to return week after week? Watch the full video here.

Ruben Rios is the Senior Pastor of La Mesa SDA Church